Microsoft to buy Parlano and Mindalign

Just noticed on Techdirt.  Why does this matter?

More corporate environments might get to use enterprise IM.  Enterprise IM creates a whole new pattern of realtime communication apart from  email or phone.  It’s searchable, loggable, linkable, etc.   It’s a better path to voice communication with your systems.

As I commented over on techdirt, it worked really well when I was working at UBS.